The following terms and conditions describe the rules and regulations for the use of the KONODIR (“KONO”) website (the “Site”) and the legal obligations accepted by you upon accessing this Site.

1. Age Requirement

This Site contains adult-oriented products. You must be at least 21 years of age to enter and use this Site. By accessing this Site, you confirm that you have reached the legal age required by your jurisdiction.

KONO is not responsible for actively monitoring, screening, or editing information posted by users on the Site. However, KONO reserves the right, at its sole discretion, to remove or block any information deemed illegal, infringing, defamatory, abusive, threatening, obscene, fraudulent, or otherwise unacceptable to KONO or any third party. You agree to grant KONO a non-exclusive, royalty-free, worldwide, perpetual license to reproduce, distribute, display, and create derivative works of any materials or information you submit to public areas of the Site (such as comment sections or forums). You also authorize KONO to use your name and likeness in connection with such submitted materials for marketing and promotional purposes.

  • Posting any material that is unlawful, threatening, harassing, defamatory, vulgar, pornographic, or otherwise objectionable.
  • Interfering with the operation of the Site or transmitting code containing viruses, worms, Trojan horses, or other destructive features.
  • Posting unauthorized advertisements, promotional materials, or any form of solicitation (e.g., pyramid schemes, chain letters).
  • Using robots, spiders, crawlers, or other automated software to scrape data without authorization.
  • You must maintain the security of your account credentials (username and password) and are responsible for all activities occurring under your account.

The Site may contain areas for adult nicotine product users to discuss relevant issues. KONO does not control the quality, safety, or authenticity of information provided by other users. In the event of a dispute, you agree to release KONO and its officers, directors, and employees from any claims, demands, and damages arising out of or in any way connected with such disputes.

KONO respects intellectual property rights. Upon receipt of a valid notice under the Digital Millennium Copyright Act (DMCA), we will act expeditiously to remove infringing content. If you believe your copyright has been infringed, please send the following to:  support@konodir.com

  • An electronic or physical signature of the copyright owner or authorized agent;
  • A description of the copyrighted work and the specific URL where it is located;
  • Your contact information (address, telephone, and email);
  • A statement that you have a good-faith belief that the use is unauthorized and that the information in the notice is accurate under penalty of perjury.

KONO provides the Site and services on an “As-is” basis without any express, implied, or statutory warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the disclaimer of implied warranties, so the above may not apply to you.

To the maximum extent permitted by law, KONO and its suppliers shall not be liable for lost profits or any special, incidental, or consequential damages arising out of or in connection with the Site, our services, or this agreement (regardless of the cause, including negligence).

You agree to indemnify and hold KONO and its affiliates, officers, directors, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or the rights of a third party.

You must comply with all applicable local, national, and international laws, statutes, and regulations regarding your use of KONO services and the listing, purchase, and sale of items.

You and KONO are independent contractors. No agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship is intended or created by this agreement.

This agreement shall be governed in all respects by the laws of the State of Wyoming, USA. If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. KONO’s failure to act with respect to a breach does not waive our right to act with respect to subsequent or similar breaches.

This Site may contain links to third-party websites. These sites are not under KONO’s control. The inclusion of any link does not imply endorsement by KONO, and you access such sites at your own risk.

Important Notice: As the importer of record, you are responsible for being aware of the import and customs regulations of your destination country regarding nicotine pouches, snus, or related products. All customs duties, import taxes, and clearance fees are the responsibility of the buyer. KONO is not liable for and will not refund any additional charges imposed by customs.

Due to the perishable nature of Nicotine Pouches, we do not accept cancellations or returns based on a "change of mind" once the order has been shipped.

  • Antes del envío: If the order has not yet been processed, contact customer service immediately to request a cancellation and potential full refund.
  • Después del envío: Returns or refunds are not supported. Please confirm product specifications before placing your order.

KONO is committed to providing competitive pricing on the internet. If you have questions regarding pricing or total costs, please contact our support team at: support@konodir.com.

KONO respects consumer privacy. We collect information only to:

  • Ensure communication with qualified adult nicotine users;
  • Enhance the online shopping experience;
  • We commit that we will not sell, rent, or transmit personal information or email addresses to third parties without explicit consent.

Clearance times vary by destination country regulations and carrier schedules. KONO is not responsible for delays caused by customs inspections, local delivery disruptions, or other unforeseen circumstances. Customers are advised to monitor tracking information and contact the carrier for updates.

We guarantee that all non-discounted products have a remaining shelf life of at least 3 months at the time of purchase. Discounted products may have a shorter shelf life; please refer to the product description or contact us before purchasing.

  • Email: Providing your email address constitutes consent to receive order notifications and promotional offers from KONO. You may unsubscribe at any time via the link in the email or by contacting support@konodir.com.
  • Cookies: We use cookies to simplify the login process and recognize user status. You can manage or disable cookies through your browser settings.